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? PrintRunner Frequently Asked Questions
What products does PrintRunner offer?
PrintRunner offers a wide range of printing products, including business cards, brochures, flyers, postcards, banners, stickers, and more.
How can I place an order with PrintRunner?
To place an order with PrintRunner, you can visit our website and follow the simple steps outlined in our ordering process. You will need to select the product, provide specifications, upload your design, choose printing options, and proceed to checkout.
What file formats does PrintRunner accept for artwork?
PrintRunner accepts artwork in various file formats, such as PDF, AI, PSD, JPEG, TIFF, EPS, and PNG. We recommend submitting high-resolution files for best print quality.
Can PrintRunner help with design services?
Yes, PrintRunner offers design services. Our skilled graphic designers can help create or modify your design to ensure it meets your requirements. Additional charges may apply based on the complexity of the design.
What are the available payment options?
PrintRunner accepts major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payments through PayPal.
What shipping options does PrintRunner offer?
PrintRunner offers various shipping options, including UPS, FedEx, and USPS. The shipping cost and estimated delivery time will depend on the product, quantity, and shipping location.
Does PrintRunner ship internationally?
Yes, PrintRunner can ship internationally. However, additional customs fees or import duties may apply, which are the responsibility of the customer. Please contact our customer service for more details before placing an international order.
Can I cancel or modify my order after it has been placed?
Once an order has been placed, it immediately goes into production. Therefore, cancellations or modifications may not be possible. Please contact our customer service as soon as possible if you need to make any changes or cancel your order.
What is PrintRunner's return policy?
At PrintRunner, we strive for customer satisfaction. If you are not happy with your printed products due to defects in materials or workmanship, please contact our customer service within 7 days of receiving your order to discuss the issue and potential solutions.
Does PrintRunner offer sample kits?
Yes, PrintRunner offers sample kits that include a variety of our printed products. These kits can help you evaluate the quality and finish of our products before placing a full order. You can request a sample kit through our website.
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