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Scentsy wax bars for $8 at Scentsy
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? Scentsy Frequently Asked Questions
What is Scentsy?
Scentsy is a direct-selling company that offers fragrance products, including wickless candles, wax warmers, and essential oils.
How do I become a Scentsy consultant?
To become a Scentsy consultant, you can sign up through an existing consultant or visit the Scentsy website to learn more about the enrollment process.
Can I purchase Scentsy products online?
Yes, Scentsy products can be purchased online through the official Scentsy website or through a consultant's personalized website.
What is a Scentsy party?
A Scentsy party is an event where a consultant showcases Scentsy products to potential customers, offering them a chance to see, smell, and try the products before making a purchase.
How long does the fragrance last in a Scentsy product?
The duration of fragrance in Scentsy products varies depending on factors such as product type, usage, and environmental conditions. Specific fragrance longevity for each product is indicated on its packaging or product description.
Can I use other brand's wax in a Scentsy warmer?
It is recommended to use only Scentsy wax products in Scentsy warmers. The use of other brands' wax products may affect the performance of the warmer and void any warranty or guarantee provided by Scentsy.
How do I clean a Scentsy warmer?
To clean a Scentsy warmer, allow the wax to cool and solidify, then remove it using the appropriate guidelines for each product. Clean the warmer dish with warm, soapy water and a soft cloth.
Are Scentsy products safe for pets and children?
Scentsy products are generally safe when used according to the instructions. However, it is recommended to keep them out of reach of pets and children, as certain fragrances and essential oils may be sensitive to them.
Does Scentsy offer a warranty on its products?
Yes, Scentsy offers a limited lifetime warranty on many of its warmers and diffusers. For specific details, refer to the warranty information provided with each product or visit the Scentsy website.
What is Scentsy's return policy?
To initiate a return or exchange, customers should reach out to the consultant or Scentsy customer support within 30 days of purchase. The returned items must be in their original condition and accompanied by a receipt.
How can I contact Scentsy customer support?
To contact Scentsy customer support, visit the Scentsy website and check the 'Contact' or 'Support' section for the available contact options, including phone, email, or chat support.
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