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? Telecharge Frequently Asked Questions
What is Telecharge?
Telecharge is an online platform that sells tickets for various events, including Broadway shows, concerts, and performances.
How can I purchase tickets from Telecharge?
To purchase tickets from Telecharge, you can visit their website or call their customer service number. You can also visit their physical box office locations if available.
What payment methods are accepted by Telecharge?
Telecharge accepts various payment methods, including major credit cards such as Visa, Mastercard, American Express, and Discover. Some shows may also accept alternative payment methods like Apple Pay or Google Pay.
Can I choose my own seats when purchasing tickets?
Yes, when purchasing tickets from Telecharge, you can usually select your own seats from the available options. The seating map will be displayed during the ticket purchase process.
Is there a service fee for purchasing tickets from Telecharge?
Yes, Telecharge charges a service fee for each ticket purchased. The fee amount may vary depending on the event and ticket price.
Can I exchange or refund my tickets?
Ticket exchange and refund policies vary depending on the event and the terms set by the event organizer. It is recommended to review the specific event's policies or contact Telecharge's customer service for assistance.
How do I receive my tickets?
For most events, you can choose to receive your tickets electronically via email or mobile ticketing, which you can either print or display on your mobile device at the venue. In some cases, physical tickets may be mailed to your provided address.
What if the event I purchased tickets for gets canceled or rescheduled?
In the event of a cancellation or rescheduling, Telecharge will typically provide information regarding refunds or alternative arrangements. It is important to regularly check your email and Telecharge's website for updates regarding the event.
Are there any age restrictions for events sold by Telecharge?
Age restrictions vary depending on the event. Some events may have specific age recommendations or requirements. It is advisable to review the event details or contact Telecharge for more information.
What do I do if I have issues with my order?
If you encounter any issues with your ticket order, such as missing or incorrect tickets, billing problems, or any other concerns, you can contact Telecharge's customer service for assistance. They will help you resolve the issue as best as they can.
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