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? Universal Orlando Frequently Asked Questions
What are the operating hours for Universal Orlando?
Operating hours for Universal Orlando vary depending on the season, day of the week, and specific attractions. It is best to visit Universal Orlando's official website or contact their customer service for the most accurate and updated schedule.
How can I make a reservation with Universal Orlando?
Reservations with Universal Orlando can be made online via their website, through mobile apps, or by calling their customer service. Some attractions and experiences may also offer on-site booking options.
What payment methods are accepted at Universal Orlando?
Accepted payment methods include credit/debit cards, mobile payment options (like Apple Pay and Google Pay), and cash. Gift cards and vouchers may also be used at participating locations.
Can I return or exchange merchandise purchased at Universal Orlando?
Yes, Universal Orlando typically allows returns and exchanges within a certain time frame (usually 30 days), provided the items are in new, unused condition with a receipt. Policies may vary by store and merchandise type.
Are there discounts available for Universal Orlando merchandise?
Yes, Universal Orlando often offers discounts and promotions, including seasonal sales, special event discounts, and loyalty programs. Check the website or sign up for newsletters for updates on current offers.
How can I contact Universal Orlando for assistance?
You can contact Universal Orlando through their customer service phone number, email, or live chat feature on their official website. Additionally, social media channels may provide a way to reach support.
Does Universal Orlando offer gift cards?
Yes, Universal Orlando offers gift cards that can be used for purchases at participating locations. Gift cards can be purchased online or at physical locations.
Are there any age restrictions for Universal Orlando attractions?
Certain attractions at Universal Orlando may have age, height, or health restrictions for safety reasons. It is recommended to review the requirements for each specific experience on the website before visiting.
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