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? VUDU Frequently Asked Questions
What is VUDU?
A digital platform offering movies and TV shows for rent or purchase. VUDU provides streaming options on various devices like smart TVs, computers, and mobile phones.
How can I sign up for VUDU?
Visit the VUDU website or download the VUDU app. Click 'Sign Up' and provide necessary details like your email and payment method.
What payment methods does VUDU accept?
We accept credit cards, debit cards, PayPal, and in some regions, gift cards or promotional codes.
Can I stream on multiple devices at once?
This depends on your account settings and the device you are using. Some titles may limit the number of simultaneous streams.
How do I access my purchased movies?
Purchased movies are available in your VUDU library. Simply log in to your account and navigate to 'My Library' to watch your content.
Can I watch rented movies offline?
Yes, if you're using the VUDU app, you can download rented movies for offline viewing, subject to availability.
How long do I have to watch a rented movie?
Typically, you have 30 days to start watching a rented movie, and once you begin, you have 48 hours to finish it.
How do I return a movie or request a refund?
Movies cannot be returned once rented or purchased. However, if you encounter technical issues, you can contact customer support for a potential refund.
How do I contact VUDU customer support?
You can reach customer support through the VUDU website by visiting the 'Help' section or using the live chat option.
What devices are compatible with VUDU?
Compatible devices include smart TVs, streaming devices (like Roku or Apple TV), mobile phones, tablets, computers, and gaming consoles.
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