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? Zoosk Frequently Asked Questions
How do I sign up as a Zoosk merchant?
To sign up as a Zoosk merchant, visit the Zoosk Merchant Portal and complete the registration process. You'll need to provide business details, payment information, and agree to our terms and conditions.
What types of payment does Zoosk accept?
Zoosk accepts various payment methods including credit and debit cards, PayPal, and other online payment systems depending on your location and the agreement you have with Zoosk.
How do I track my sales and revenue?
You can track your sales, conversions, and revenue via the Zoosk Merchant Dashboard. The dashboard provides real-time analytics and reporting tools to monitor your performance.
How do I update my payment information?
To update your payment information, log in to your Zoosk Merchant Account and navigate to the 'Account Settings' section. From there, you can update your bank account or payment method details.
What are the fees associated with being a Zoosk merchant?
The fees vary depending on the services you're using, such as subscription models, transaction fees, or promotional costs. For detailed fee information, refer to your contract or the Zoosk Merchant Portal.
How can I contact Zoosk support?
You can reach Zoosk support by visiting the Support section of the Merchant Portal. Alternatively, you can contact us via email or phone for immediate assistance.
What is the refund policy for Zoosk transactions?
Refund policies are determined by the specific terms you agree to as a Zoosk merchant. Generally, refunds are processed based on the transaction type and customer agreement.
Can I offer promotions or discounts on my products/services through Zoosk?
Yes, Zoosk provides tools to help you set up and manage promotions, discounts, and other special offers for your customers. These can be managed through your Merchant Dashboard.
How do I cancel my Zoosk merchant account?
To cancel your merchant account, please contact Zoosk support. Be sure to review any outstanding obligations before proceeding with the cancellation.
Are there any marketing tools available for Zoosk merchants?
Yes, Zoosk offers various marketing tools to help you promote your products, such as email marketing, ads, and analytics to track your campaigns' success.
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